Maya Chen
SaaS Founder
We spoke to 20 customers before writing a single line of code. Three questions changed our roadmap.
What did you try last? Where did it break? What are you doing instead?
The surprise wasn't a missing feature. It was the two hours people spent stitching tools together every Friday.
We stopped building a bigger dashboard. We started giving people their Fridays back.
Listen for the workaround. That's where the idea is.
The workaround is the real brief. Stealing these three questions for our next discovery call.